Who are we?

This website www.kilomberosugar.co.tz (“Website”) is owned and operated by Kilombero Sugar Company Limited (KSCL). The website; provides information on our operations which include cane growing and production of sugar including engagement of our stakeholders. This page is used to inform website visitors regarding our policies with the collection, use, and disclosure of Personal Information if anyone decided to use our website and social media pages. If you choose to use our website and social media pages, then you agree to the collection and use of information in relation to this policy.

Physical address

Msolwa Office,

P.O. Box 50, Kidatu - Morogoro


Purpose of this notice

This privacy notice tells you about the personal information we collect about you when you visit our Website or you otherwise provide us with your personal information, why we collect it and what we do with it.

This privacy notice applies to any personal information that may be collected by KSCL from you when using our Website.

1. Site and computer data

How do we use this data?

When you browse our Website, we use cookies to collect:

  • Information about your use of our Website – we collect standard internet log information and details of visitor behaviour patterns. We use this information to record visitor numbers, their use of different areas of our Website and any useful features or links. We do not use this information in any way that would identify you personally.
  • Information about your computer – this includes your IP address, operating system and browser type. We use this information to help maintain the security of our website and to identify trends so that we can improve its performance. We do not use this information in any way that would identify you personally.

We collect this information for the purpose of our legitimate business interests in maintaining and managing our Website and ensuring its security. If you do not want us to collect this information you can use your web browser’s “do not track” (“DNT”) facility to tell us that you don’t want to be tracked when you visit our Website. Further information about DNT can be found at: allaboutdnt.com

For more information about how we use cookies on our Website. 

How long do we keep this information for?

We will only keep information about your visit to our Website for as long as is necessary for the purposes we’ve mentioned.

Who do we share this information with?

We share information about visitors to our Website with service providers who help us administer and manage the Website.

How do we use this data?

2. Information Collection and Use

The personal information that we collect on our website is primarily used to enhance user experience. To meet this objective, we may require you to provide us with certain personally identifiable information, including but not limited to your name, phone number, and postal address. If you choose to use our ‘contact us’ feature or otherwise get in touch with us, we will use the information you send us for the purpose of responding to your enquiry. When we use your personal data for this purpose, we do so for our legitimate business interest in communicating with you in accordance with your expectations. We will also use this data for the purpose of our legitimate interests in accessing appropriate professional advice and in order to ensure we comply with legal obligations to which our business is subject.

How do we use this data?

If you use our Careers Portal pages of the Website to send us your CV or other information in support of an enquiry about recruitment, we will use your information to respond to your query and consider your suitability for any available position.

We note that your CV may contain personal information about yourself. When applying to a role it means you have provided consent to us to process your application with the information provided.

When we use your personal information in this way, we do so for the purpose of our legitimate interests in managing our recruitment. It is also in your legitimate interests that we process your personal information for possible recruitment. Where necessary, we will also use this personal information for our legitimate interests in accessing appropriate professional advice and in order to ensure we comply with legal obligations to which our business is subject.

3. Service Providers

We may employ third-party companies and individuals due to the following reasons:

  • To facilitate the operation of our website
  • To provide the service on our behalf
  • To perform service-related services or
  • To assist us in analysing the use of our service.

We want to inform our visitors that these third parties have access to your Personal Information. The reason is to perform the tasks assigned to them on our behalf.

We will protect your personal information by including appropriate confidentiality clauses in our commercial contracts with service providers.

4. Security

KSCL takes very seriously the protection of any personal information obtained or provided to it by you via our Website and the manner in which it is subsequently used. We value your trust in providing us with your personal information, thus we are striving to use acceptable means of protecting your personal data from misuse, interference, loss, unauthorised access, modification or disclosure.

Our measures include implementing appropriate access controls, investing in the latest Information Security Capabilities to protect the IT environments we leverage, and ensuring we encrypt, pseudonymise and anonymise personal data wherever possible.

But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

5. Links to Other Sites

Our website may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

6. Changes to This Privacy 

We may update our Privacy Policy from time to time. Thus, we advise you to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page, please always check the most recent reviewed date. These changes are effective immediately after they are posted on this page.

7. Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at kscl.info@illovo.co.tz.

This privacy notice was last updated on 20 February 2023.